Welcome to Jorrol! We are committed to providing a smooth and reliable shipping experience for all of our customers.
Processing Time
Orders are processed within 2-3 business days (Monday to Saturday, excluding public holidays). During peak periods, processing times may vary, but we will keep you informed about your order status.
Shipping Locations
We ship from multiple locations, including the USA and worldwide, to ensure fast and efficient delivery for all customers.
Shipping Times
- Within the USA: Estimated delivery time is 5-7 business days.
- International: Estimated delivery time is 10-20 business days.
Please note that delivery times are estimates and may vary depending on the shipping carrier and destination.
Shipping Fees
- USA: $4.95 per order.
- Worldwide: $10.95 per order.
The shipping fee will be calculated at checkout based on the destination and total weight of your order.
Order Tracking
Once your order is shipped, you will receive a confirmation email with a tracking number to monitor your delivery progress via the carrier’s website.
Damaged or Lost Packages
In the rare event that your order is damaged or lost in transit, please contact us at [email protected]. We will work with the shipping carrier to resolve the issue and ensure you receive your order promptly.
Returns and Refunds
If you are not satisfied with your purchase, you can return the product within 14 days of receipt. Please refer to our Return and Refund Policy for more information.
We strive to deliver your order on time and in excellent condition. Should you have any questions, feel free to reach out to our support team at [email protected].
Thank you for choosing Jorrol!