At Jorrol, we are committed to delivering your order quickly and safely within the United States. This shipping policy outlines how we process, ship, and handle deliveries.
Shipping Coverage
We currently ship only within the United States.
Order Processing Time
- Orders are typically processed within 2–3 business days (Monday through Saturday, excluding public holidays).
- You will receive a confirmation email once your order has been prepared for shipment.
Estimated Delivery Time
- Standard Shipping (U.S.): 3–7 business days
- Delivery times are estimates and may vary depending on location and shipping carrier.
Shipping Fees
- Flat-rate shipping within the United States: $4.95 for all order.
Order Tracking
- Once your order has shipped, a shipping confirmation with a tracking number will be sent to your email.
- You may use this tracking number to monitor the delivery status through the shipping carrier’s website.
Lost or Damaged Packages
- If your order is lost or arrives damaged, please contact us at [email protected].
- We will work with the carrier to resolve the issue and arrange a replacement or refund, as appropriate.
Returns
- Items may be returned within 30 days of receipt.
- For more information, please see our Return & Refund Policy.
Questions?
For any shipping-related inquiries, please contact us at [email protected].