0
Your Cart

Billing Terms & Conditions

At Jorrol, we strive to ensure a secure and transparent shopping experience. These billing terms outline our accepted payment methods, shipping policies, return procedures, and related conditions.


1. Accepted Payment Methods

We currently accept:

  • Visa
  • MasterCard
  • American Express
  • JCB
  • Discover
  • Diner’s Club
  • PayPal

Not accepted: cash on delivery (COD), checks, money orders, wire transfers, or cryptocurrencies such as Bitcoin.


2. Payment Information

  • The billing information you provide must match the records of your payment provider.
  • Incorrect or mismatched details may delay or cancel your order.

3. Order Processing & Charges

  • Orders are processed within 2–3 business days after payment is confirmed.
  • The total cost includes the product price, applicable taxes, and shipping fees.

4. Shipping

  • Domestic (U.S.): $4.95 flat fee, estimated delivery in 5–7 business days.
  • International: $10.95 flat fee, estimated delivery in 10–20 business days.
  • Shipping timeframes may vary based on location and selected shipping method.
  • See our Shipping Policy for more details.

5. Returns & Refunds

  • Returns are accepted for defective or damaged items within 30 days of receipt.
  • Returns are permitted for non-defective items, but the customer is responsible for return shipping costs.
  • Contact [email protected] for return instructions.
  • Please refer to our Return & Refund Policy for full guidelines.

6. Order Cancellation

  • Orders can be canceled within 24 hours of placement by contacting [email protected].
  • Orders that have been shipped cannot be cancelled but customers can return the item according to Return & Refund Policy.

7. Warranty

  • All products sold by Jorrol include a warranty. Warranty terms are provided in each product description.
  • To make a warranty claim, contact [email protected].

8. Fraud Prevention

  • For security reasons, we may request additional verification such as government-issued ID or phone confirmation.
  • Jorrol reserves the right to cancel any order suspected of fraudulent activity.

9. Policy Updates

  • These billing terms may be updated as needed. All changes will be reflected on this page.

Need Help?
📧 Email us at [email protected] for any billing-related questions.