At Jorrol, we are committed to providing a secure and smooth shopping experience for our customers. These Billing Terms & Conditions outline the payment, shipping, and return practices to ensure transparency and compliance with our policies.
1. Payment Methods
- Accepted payment methods: Visa, MasterCard, American Express, JCB, Diner Club, Discover Card, and PayPal.
- Other payment methods such as checks, cash on delivery (COD), Bitcoin, money orders, or wire transfers are not accepted.
2. Billing Information
- The billing information provided must match the details on file with your financial institution.
- Incorrect billing information may result in delays or order cancellations.
3. Order Processing
- Orders are processed within 2-3 business days after payment is received.
- Total charges include the product price, applicable taxes, and shipping fees.
4. Shipping Information
- Shipping within the USA: Estimated delivery in 5-7 business days with a flat fee of $4.95.
- International shipping: Estimated delivery in 10-20 business days with a flat fee of $10.95.
- Shipping times may vary depending on the destination and selected method.
5. Returns & Refunds
- Returns and refunds are accepted for defective or damaged products.
- Contact [email protected] for instructions on returns or refunds.
- Returns for non-defective products may be subject to a restocking fee.
6. Cancellation Policy
- Orders can be canceled within 24 hours of placement by contacting [email protected].
- Orders already shipped may incur a restocking or shipping fee.
7. Warranty
- Jorrol offers a warranty for all products sold, with terms specified in the product description.
- To make a warranty claim, contact [email protected].
8. Fraud Prevention
- Additional verification, such as a government-issued ID or telephone verification, may be required for certain orders.
- Jorrol reserves the right to cancel any order suspected of fraudulent activity.
9. Updates to Billing Terms & Conditions
- These terms may be updated periodically to reflect changes in practices or legal requirements.
- Updates will be communicated by revising the “Last Updated” date.
Contact Us
For any questions or concerns regarding our billing policies, please contact us at [email protected].
At Jorrol, we prioritize customer satisfaction and transparency in our billing practices to provide a trustworthy shopping experience. Let us know if further clarification is needed!